If you’re a Gotv owner or user then there is no doubt that you sometimes run into trouble while trying to make use of your Decoder to watch movies, TV shows or programs. I also have a Gotv decoder at home and I often run into some troubles while making sure of it. When that happens, you’ll definitely need answers and solutions to the problem and the only way to do that is to get in touch with a Gotv Customer Care representative. They can help you clarify any questions you might have about anything related to their products and services and also help you solve any issues or complaints you might have.
This is why it is advised that every Gotv user should have at least some of the numerous ways to get in touch with them. Now, before we discuss the various methods one can use to get in touch with a Gotv Customer Care representative, let’s talk about the Eazy Self service centre.
The Gotv Eazy self-service portal as already implied by the name is a portal where you get to manage your Gotv account by yourself. On this Portal, you can do things like activating your Gotv if you’re new, reconnect your Gotv if you’ve paid but it isn’t showing, make payments and also fix different Gotv on-screen errors. You can also switch to another viewing Package, see new and current prices of existing packages and much more on the portal.
So if you have an internet enabled device then the Eazy self service portal is worth having and checking out as it can help you fix some pretty common issues. If you still can’t fix your Gotv issues using the Portal, don’t have an internet enabled device or simply just want to speak a Gotv Customer Care representative then pick any of their contact details listed below and talk to them.
Gotv Customer Care Number and How to Contact Them
You call them on the phone using their phone number: +2348039044688 which isn’t toll free so you’ll be charged like a normal call. If you don’t have enough airtime then there is no need to worry as there are other ways to go about it. Alternatively, you can send them an e-mail Using [email protected]
You can also send them a message or drop a comment on their Facebook Page (https://www.facebook.com/GOtvng). If you’re on twitter, you send a direct message or tweet at them using the handle @GotvNG (http://twitter.com/gotvng). Their website (nigeria.gotvafrica.com) is also another good way to get in touch with them thanks to the Live chat option available on their website.
That’s pretty much it. All you have to do now is pick one of the listed methods and that should get you talking with one of Gotv Customer Care representative. Feel free drop any questions you might have about this article right down in the comment section below.